fixed asset suppport and training

Support and Training

Asset Station comes with a range of services including product training, ongoing helpdesk/technical support and proactive customer care.

Technical Support

RAMI employs a dedicated and knowledgeable technical support team available to assist with questions quickly and easily. Email support is available, Monday – Friday from 8am-6pm (CST), for Asset Station users that elect to purchase annual support. Each case is assigned to a helpdesk consultant who then manages the process to its conclusion.

Training

Asset Station clients have the option of purchasing tailored, onsite or online training in a one-on-one or group setting. Courses are designed to cover all aspects of Asset Station (set-up, configuration, reports, etc.) enabling users to confidently manage all fixed asset accounting procedures with ease.

To learn more about training courses or to request a schedule of upcoming training dates, please contact RAMI at 617 342 7191 or solution@realassetmgt.com.

Questions? Email RAMI at: solution@realassetmgt.com