Product works great, support is outstanding. Troy has been wonderful to work with.
Overall
5.00
Support
5.00
Software
5.00
By:
Broad River Retail
on
March 04, 2020
Great
Software works great and fulfills all of our company's needs.
Overall
4.00
Support
4.00
Software
4.00
By:
RUFSD
on
March 04, 2020
Good
Overall good always helpful and very knowledgeable of software
Overall
5.00
Support
5.00
Software
5.00
By:
Prime Healthcare
on
December 12, 2019
Maintenance 5000
The software is so user friendly , I love the reporting. Also customer service if very helpful.
Overall
5.00
Support
5.00
Software
5.00
By:
Assoc Catholic Charities of Baltimore
on
November 27, 2019
Douglas Knox
It has been a very good product for us. The product is very easy to use. The new asset creation is quick and easy. The month end processing runs very smooth. The Customer Support is very good.
Overall
5.00
Support
5.00
Software
5.00
By:
Jensen Precast
on
November 27, 2019
Support is always willing to help
The support team at Real Asset Management is ALWAYS willing to help. The program was purchased by an employee no longer with our company, and proper training was never given. Real Asset Management team members have always been so understanding to this and helps in every aspect of the program. From teaching us how to use features we were unaware of, to walking us through how to correct items we thought we knew, but did not. If an email is sent, they are always prompt to respond, and you always receive help from the same people. It is not a random person in a large call center each time.
One person liked this comment.
Overall
5.00
Support
5.00
Software
5.00
By:
Team Select Home Care
on
October 02, 2019
Fantastic Software
While definitely not skinned to be super accessible to average computer user, the customization options, speed and reports make this system one of the best fixed asset management suites out there. It does take some time to get the hang of some of the processes (like with any software), but once that is learned and understood, it is a very effective tool for fixed asset management.
Overall
5.00
Support
5.00
Software
5.00
By:
MMGI
on
June 15, 2019
Review
Always good support. Very friendly staff!
Overall
5.00
Support
5.00
Software
5.00
By:
City of University Place
on
May 09, 2019
Very Pleased
So glad we chose Real Asset. We received great support and assistance during our implementation. The system is working great!
Overall
4.00
Support
4.00
Software
4.00
By:
SUNY Cobleskill
on
April 24, 2019
Satisfied Customer
We have been using Real Asset Management for almost 10 years now for our college campus inventory, and work order system. It is user friendly, and keeps us organized.